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Revenue Operation (RevOps) Intern

  Job Functions

  • Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention 

  • Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience 

  • Evaluate processes, programs, and systems to increase revenue, minimize costs, and improve customer satisfaction

  • Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates

  • Identify critical issues impacting operations and strategy including productivity insights, lead-to-sales analysis, revenue analysis, and segment/account trends

  • Collaborate with other departments, such as product, customer success, and learning & development to identify and implement process improvements

  • Stay up-to-date on industry trends and best practices in revenue operations

  • Conduct market and customer research to understand the target audience and identify opportunities for growth

  • Identify and resolve challenges and issues within the revenue operations process

  • Contribute to the development and continuous improvement of the revenue operations process

  • Provide training and support to team members on revenue operations best practices and tools

  • Identify skill gaps and work with L&D department to develop a learning program with end-goal to improve revenue growth

  • Ensure all revenue key metrics are achieved • Provide business leaders with reliable data reporting systems, and work with management to prioritize business and information needs

  • Report directly to Managing Director and maintain good data hygiene

  • Any other duties assigned


Job Requirements

  • Strong analytical and problem-solving skills, with experience using data and analytics to improve performance

  • Detail-oriented and able to think strategically

  • Familiarity with sales and marketing tools, such as customer relationship management systems

  • Excellent communication and collaboration skills, with the ability to work effectively with a team

  • Knowledge of the sales process and the company’s target audience and goals

  • Ability to conduct market and customer research to identify opportunities for growth

  • Strong project management skills, with the ability to prioritize and manage multiple tasks and projects

  • Flexibility and adaptability to change

  • A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills

  • Bachelor’s degree in business, marketing, or a related field

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